Contact information

 

Last updated: February 1, 2026

 

If you need help with an order, have a question about your subscription, or wish to exercise any of your rights under our policies, you can reach us using the contact details below.

We aim to respond as promptly and thoughtfully as possible.


How to Contact Us

Email: support@bytheseasons.co.uk

Contact Form: Available in the header of our website. You can use this form for general enquiries, subscription questions, or support requests.


What We Can Help With

You can contact us for:

  • questions about your subscription or billing

  • help updating your delivery address or account details

  • reporting damaged, missing, or incorrect items

  • questions about our policies

  • exercising your data rights under our Privacy Policy


Response Times

We do our best to respond in a timely manner. During busy periods or around monthly dispatch cycles, replies may take slightly longer.